Effective Date: March 4, 2025
Company: FUAPATA LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: pro.nettoyage2000@gmail.com
Website: www.netpro.com.co

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International Shipping 🌍

We ship worldwide.

Enjoy free international shipping on all orders.

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Order Processing

All orders are processed within 1–2 business days after payment confirmation, regardless of the shipping method selected at checkout.

Orders are prepared Monday through Friday, excluding weekends and public holidays.

⚠️ Same-day shipping is not available.

Once your order has been shipped, you will receive a confirmation email with a tracking number within 48 hours.

Tracking information may take 24–48 hours to update in the carrier’s system.

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Estimated Delivery Times

Note: Orders shipped to Hawaii, Alaska, or certain remote areas may require an additional 10–20 business days.

Delivery times are estimated and not guaranteed. In most cases, over 90% of orders arrive within the indicated timeframe.

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Shipping Methods

We work with recognized international carriers such as:

• UPS

• FedEx

• DHL

• USPS

to ensure reliable and secure delivery.

Available options:

Standard Shipping
5 – 10 business days

Express Shipping
3 – 7 business days

Please allow 1–3 additional business days for order preparation and quality control before shipment.

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Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package.

If you do not receive this email within 48 hours:

• Check your spam or junk folder

• Contact our support team at pro.nettoyage2000@gmail.com with your order number

We will resend your tracking link.

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Order Cancellation or Modification

Once a preparation slip or tracking number has been generated, the order is already being processed and cannot be cancelled or modified.

If you made a mistake or wish to update your shipping address, contact us immediately at:

pro.nettoyage2000@gmail.com

We will do our best to assist you if the order has not yet been shipped.

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Incorrect Address

Customers are responsible for providing a correct shipping address when placing an order.

If a package is returned due to an incorrect address:

we may reship the order with a $10 reshipping fee.

If you notice an error after placing your order, contact us immediately so we can attempt to correct the address before shipment.

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Customs, Duties, and Import Taxes

We ship to most countries worldwide.

Depending on your country, customs duties, import taxes, or local VAT may apply.

These charges:

• are not included in the product or shipping price

• are the responsibility of the customer

FUAPATA LLC is not responsible for delays caused by customs authorities.

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Shipping Restrictions

We currently do not ship to the following countries:

• Albania

• Algeria

• Indonesia

• Kosovo

• Martinique

• Morocco

• Nigeria

• South Sudan

• Tunisia

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Lost or Damaged Packages

All shipments are insured by default.

If your package is lost, delayed, or damaged, please contact our support team with your order number:

📩 pro.nettoyage2000@gmail.com

We will open an investigation with the carrier and, if necessary, offer:

• a replacement

• or a refund, in accordance with our policies.

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High-Demand Periods

During high-demand periods (holidays, promotions, sales), processing and delivery times may be slightly longer.

Weather conditions, customs inspections, or carrier capacity may also affect delivery times.

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Contact

For any questions regarding shipping:

📩 pro.nettoyage2000@gmail.com
📍 FUAPATA LLC
30 N Gould St Ste R
Sheridan, WY 82801
USA

🌐 www.netpro.com.co